Policies

Hospital Policies

Emergencies
We accommodate emergency appointments during normal business hours. Our veterinarians are on-call every day through 7:00 p.m. During business hours, please call our offices in advance if possible.

After regular business hours and on holidays, please call:

After Hours Emergency Clinic
(907) 479-2700
8 Bonnie Avenue
Fairbanks, AK  99701

Prescription Refills

So that we may accurately refill your pet’s medications we request 24 hour notice as possible when refills are needed.

Surgical Patients

Please do not feed your pet after 12 AM Midnight the evening before a scheduled procedure.  There is no restriction on drinking water.  Plan to arrive at the office between 7:30-8:00 AM, and allow 30 minutes for procedure admit.

Fees
The fees we charge for services are based upon what is needed to maintain the high quality of care we are proud to provide. Payment is required at the time service is rendered.  For your convenience, we accept cash, Visa, MasterCard, American Express, and CareCredit.